Security & Safety Center

Safety & Anti-Fraud Center

Your safety is Vera's highest priority. We enforce bank-grade identity verification, encrypted escrow, and real-time risk controls to keep every P2P transaction 100% secure.

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Always DO

  • verifiedUse Vera Escrow for all deals: Ensure funds are deposited into Vera's official escrow vault before meeting.
  • verifiedInspect physically before releasing: Thoroughly test electronics, vehicles, or items before handing over your Release Code.
  • verifiedMeet at safe public locations: Choose well-lit public spots like bank lobbies, shopping malls, or police station plazas.
  • verifiedCheck seller verification: Transact with sellers possessing higher Trust Scores (Level 3+ NIN verified).
  • verifiedCommunicate on Vera: Keep all messages within Vera Messages for official dispute audit trails.
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NEVER Do

  • warningNever pay off-platform: Do not send direct bank transfers or cash outside Vera escrow.
  • warningNever share OTPs or passwords: Vera staff will NEVER ask for your password, PIN, or OTP code.
  • warningNever release code early: Buyers must NEVER share their Release Code before inspecting the item.
  • warningNever release goods unverified: Sellers must check their dashboard for "Escrow Funded" before handing over items.
  • warningBeware of fake alerts: Do not rely on SMS text receipts; verify all balances inside your official Vera account.

flagScam Red Flags & Warning Signals

1

Urgent Off-Platform Payment

Seller insists on WhatsApp bank transfers claiming "escrow fee is too high" or "system is down".

2

Unrealistically Low Prices

Item priced 70%+ below market value with pressure to make a deposit before viewing.

3

Refusal of NIN Verification

User refuses identity verification or uses fake credentials on another person's account.

Encountered Suspicious Activity?

Report suspicious users or fraudulent listings immediately to Vera Risk & Security Control. Accounts attempting fraud are permanently banned and reported to law enforcement agencies.

reportReport Suspicious User